At Chipsy Information Technology Services Pvt. Ltd., we value customer satisfaction and strive to deliver high-quality services and solutions. However, if you are not satisfied with our products or services, we offer a transparent refund policy to ensure a fair and efficient process.

Refund Eligibility:

1. Service Cancellation: If you wish to cancel any ongoing service, you must submit a cancellation request in writing to our support team within 7 days of purchase. Refunds will only be processed for services that have not yet been fully rendered or completed.
2. Project Delays: In case of significant delays (beyond the agreed timeline) caused solely by our team, you may be eligible for a partial or full refund based on the level of completion and the specific terms agreed upon in the service contract.
3. Unsatisfactory Service: If the delivered service does not meet the agreed-upon scope or standards, we will review the case and provide a refund based on the extent of deviation. Requests for refunds must be submitted within 14 days of service delivery.

Non-Refundable Cases:

1. Completed Projects: Once a project has been completed and approved, no refunds will be processed.
2. Third-Party Services: Any fees paid to third-party providers (e.g., domain registration, hosting services) are non-refundable.
3. Change of Mind: Refunds are not applicable if you change your mind after services have already been initiated or after approval has been given.

Refund Process:

• All refund requests should be directed to our customer support team via email at sales@chipsyservices.com.
• Once your refund request is received, we will review it and notify you of the status within 7 business days.
• If approved, refunds will be processed and credited to the original method of payment within 10-15 business days.

Modifications:

Chipsy reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be reflected on this page, and it is your responsibility to stay informed about our policies.

For any further inquiries or clarifications regarding our Refund Policy, please contact us at sales@chipsyservices.com.